We’re Planning Ahead for You as
We Look Forward to Reopening.
We hope you are staying safe and staying strong while we stay apart. We miss serving you and look forward to seeing you again!
During the time that we are closed, we want you to know that we are working hard on our reopening plan. Not only are we setting up physical distance enhancements and increasing our cleaning protocols, but we are also improving our gaming technology.
The unexpected closure has given us the opportunity to upgrade our slot system and improve the benefits you have as a loyal Sweetwater Rewards® member. The new system will be in place when we reopen and will have some new features we think you’ll like:
Your Points can now be downloaded for play at any slot machine using your new Sweetwater Rewards card.
Your dining offers can now be redeemed simply by swiping your card at the dining venue—no more hassling with tickets at the kiosk.
In-game television screens for your viewing
Check your tier status and change your PIN right at the slot machines
Your slot machine winnings can also be saved on your Sweetwater Rewards account and used at any other machine or cashed out at your convenience. Again, less paper, fewer touches.
You can now even load cash into your Sweetwater Rewards card account, through a new feature called MoneyKlip™, then use it to play slots and table games without carrying your money around with you.
And with more benefits now activated through your Sweetwater Rewards card, there’s less need to handle paper and money–a cleaner “touchless” experience.
Plus, in the coming months we’ll be able to bring you more game changing features like:
Drawing check-in at the slot machines
Streamlined jackpot processing
Beverage ordering on the slot machines
All you’ll need to do when you return to Jamul Casino is get your new Sweetwater Rewards card that will sync with the system.
We hope to open as soon as possible in a manner with your safety and the safety of our team members as our highest priority. In the meantime, know that we are preparing for your return to the entertainment you enjoy. We wish you the very best and can’t wait to see you again soon!