Serving as Chief Information Officer, Josh Ford brings a decade of management and gaming experience to the Jamul Casino® team. In his role, he is responsible for the strategic and tactical decisions for the IT and Analytics departments, and helps ensure the casino’s success by providing the business with data-supported decisions and recommendations. His goal is to lead the property in becoming an innovative, technology-driven casino from the perspectives of both the employees and guests.
Prior to joining Jamul Casino, Mr. Ford served as the Corporate Director of Business Intelligence and IT for Rush Street Gaming, where he began the organization’s corporate analytical platform to place actionable information in the hands of corporate and property leadership. He also developed an in-house customer management tool to aid in process improvements and efficiencies. Prior positions have also included serving as the Director of Database Marketing for SugarHouse Casino, and as Customer Relationship Management (CRM) Manager for Caesars Entertainment, where he was named Most Valuable Marketer.
Mr. Ford earned his Bachelor of Science in Business Administration for Elizabethtown College where he earned a Dean’s Scholarship and was nominated as a Distinguished Student.